Return Policy

Return Policy

The concept of online drug stores has gained significant momentum in the past few years. Nowadays, with easy access to internet, smartphone or computer, consumers can easily place their medicine order at any time of the day or night without any problems. The order gets delivered at the doorstep within 1 to 2 business days. Online pharmacies have actually made it possible to extend the healthcare services far and wide. With these pharmacies at hand, you do not need to worry about commute or distance. You also don’t have to get anxious about traffic jam, insufficient parking space or crowded market.

Returns and refunds are an important part of our policy and we always make sure to abide by the rules drafted in the returns policy. Refund policy determines what type of action should be taken in case an order is returned by a client and how will be the returns facilitated. Our website allows a consumer to return the order conveniently and apply for refunds. The delivery executives of the website will address the request appropriately and the refund will be credited directly to your bank account.

Can a Consumer Return the Order? 

The consumer can return its order if it doesn’t match the doctor’s prescription. There is a complete list of requirements and formalities which should be fulfilled by the client if they want to apply for quick and easy return. If the parcel does not contain medicines that you ordered, then it will be easily returned. We have enforced strict policies for returned orders. The executives check the order and if something is missing or there is a problem, we make immediate amends for it. Moreover, you can also request for the return of order if any of the meds are damaged or have been lost in transit. If you see that the drugs have expired or are about to expire soon, you can return them immediately.

Request for Refund

Once the order has been picked by the delivery staff, the request for refund is processed immediately. Many modes or channels can handle the returns. One of the most trusted techniques will be to check your bank account for any amount credited or you can also check your PayPal account. The website also ensures that there is no discrepancy or disagreement on the part of the site with respect to payment. At the same time, we make sure that the client receives the amount only through an authorized method.

If a consumer has a PayPal account, the return will be credited in the account within 2 to 3 business days. Alternatively, you can also receive the payment in your bank account within 2 to 3 working days. We make sure to provide complete flexibility and practicality when it comes to processing refunds and returning orders.

With our committed approach towards providing the best medication and service to our consumers, we have been able to satisfy a vast number of customers within a short period of time. We intend to provide even better drugs and services in the future also.