FAQs

We always want our customers to experience top-notch online medicine shopping experience. We deal with a variety of meds so the clients may be having some queries or thoughts. Here are some of the common questions and answers for our clients’ reference:

Q1: Are you available 24/7?

A1: Yes, we are available 24/7. You can easily place your order at any time of the day or night according to your requirement.

Q2: I had some issues at the checkout stage, what should I do?

A2: You can get in touch with our live chat support. You can make use of this by using the icon placed at our webpage. Our dedicated operators will help you to process your purchase manually.

Q3: How can I track my order?

A3: Our packages are delivered through U.S. Postal Service and FedEx. These are the trusted and reliable services in terms of product delivery. You just have to write your order details at My Orders section of our website and you can track the details from here.

Q4: What happens once I place my order?

A4: Once you have placed your order, we will approve it. Then, it would be forwarded to the pharmacy for fulfilment and shipping. Usually, the shipping is done on the same day of receiving the order. Once the order has been processed, we will notify you through email.

Q5: How can I cancel the order?

A5: If you want to cancel your order, you should inform us before 11am EST the following day. Keep in mind that we cannot cancel any order after this time. You should contact us for all cancellations.

Q6: How to place the order?

A6: The steps to make an order are very simple. You just have to choose your medicine from the options list on our site. After selecting your medication, go to the cart and conform the order from there. You will be redirected to the checkout page where you can easily select the payment option according to your requirement.

Q7: How can I make the payment?

A7: You can make the payment through credit and debit card without any hassles. The procedure to make the payment is also very simple.

Q8: Is making monetary transaction safe on your website?

A8 Yes, you do not need to worry about any safety or security issue arising from our site. All the payments and transactions are conducted with utmost security and safety protocols by incorporating fool-proof techniques.

Q9: How are your meds low in price?

A9: We do not waste our time, money and effort on banners or advertisements for the promotion of our website. Moreover, we also don’t require an outlet or a place to sell our medicines. This automatically saves our money.

Q10: How do you sustain the quality of your drugs at low prices?

A10: As we do not require a place to display or sell our medication, it saves a lot of money on things like electricity expenses or furniture. We spend this saved money on providing top quality drugs.